SHIPPING & RETURNS
Terms & Conditions
Delivery Times:
San Diego Amusements makes no guarantee, expressed or implied, on the delivery time of any products sold. Any estimates given are subject to change and depend on the time and method of payment, product availability, and turnaround times of shipping companies. The shipping address provided by the customer must be accessible by an 18-wheeler semi-truck. If the customer provides a shipping address that is not accessible, any auxiliary charges incurred must be paid by the customer. The customer is responsible for knowing the dimensions of the ordered products and ensuring the delivery location is accessible. Suppose a customer cannot receive an item due to inaccessibility, and it is returned; this will be considered a refusal to take delivery and subject to a partial refund according to the Returns and Cancellations Policy below.
Product Inspection:
We advise that you immediately unpack items upon receipt to inspect for any possible damage and to follow the directions posted on the product packaging. You must do this in the presence of the shipper and note any damage on the shipper’s paperwork. If any damage is present, you must also immediately contact us to make a report. Minor damage, including small scratches and nicks, may be present on the item and represent normal wear from product packaging and transit. This damage does not warrant refusal of delivery or a product return.
Drop-shipping and Consignment:
We reserve the right to furnish products, new and refurbished, from third parties and have them delivered directly from these sources. Consignment sellers have the right to remain anonymous and silent parties to the sale. Any attempt to contact these sources will result in a final sale with no warranty (as-is).
Prices:
Prices published by us or quoted by our representatives may be changed at any time without notice. Due to fluctuating market conditions, written quotations expire automatically 24 hours from the date issued and subject to change or termination with verbal or written notice during that period. All quotations and prices are subject to adjustment on account of new specifications, modifications, quantities, shipment methods or other terms and conditions which are not part of the original price quotation.
Order Deposits
Deposits placed to secure an order, pre-orders, or to special order are non-refundable. The purpose of a deposit is to ensure the customer is committed to the purchase.
Sales Tax
Sales tax will be charged on California orders. All items may be subject to sales tax based on state specific laws and the new internet sales tax legislation regardless of your location.
Product Set Up:
We cannot be held responsible for any item damage due to improper setup. In the event that setup is not provided by San Diego Amusements or its authorized representatives, we assume no responsibility for damage to the item or the premises on which the item(s) are being delivered. This includes damage to walls, doors, doorways, flooring, and any other places where such damage might occur during delivery and setup.
Returns and Cancellations:
We make arrangements to prepare items for shipment as soon as they are ordered. Therefore, orders must be cancelled in writing via email to aaron@sandiegoamusements.com within 24 hours of purchase to receive a full refund. Cancellations and returns authorized by San Diego Amusements will be subject to up to 25% restocking fees and the cost of shipping and return shipping. Refusal to take delivery of products will result is in a refund of 50% of the purchase price, minus applicable shipping and storage costs. Items cannot be returned because of shipping delays which are often out of our control. Items cannot be returned if they do not fit in your desired location so please make the proper measurements to ensure your game will fit into the location. Please call for measurements on items where dimensions are not listed. Games that are used, demo showroom items, sale or special order items cannot be returned for any reasons. All sales are final on these items. Freight damaged merchandise may not be returned to us. We will assist you in filing a freight claim and with repairs.
Legal Fees:
We have the right to collect from purchasers all reasonable costs and expenses incurred in collection of any sums owed by Purchaser and we shall not be obligated to make any further deliveries to Purchaser. Such reasonable costs and expenses shall include, but not be limited to, reasonable attorney’s fees.
AGREEMENT TO TERMS:
The purchaser (Buyer) confirms that they have read, and agrees to, all terms, conditions and store policies listed in this document.